Cannot login

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Cannot login

Postby Stmcgill » Sat Feb 10, 2007 7:27 pm

Quick question. We had some server issues today which lasted a couple of hours and now none of us can log into Coranto. I have tried my local backup nsettings and also renamed the current nsbk.cgi but we still cannot login. Even a backup of nsettings from a month ago does not work?

Any other things I can try?
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Postby Stmcgill » Sat Feb 10, 2007 9:32 pm

Have tried the resetpass` ` xUsername fix as well with no luck:(
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Postby Dale Ray » Sun Feb 11, 2007 5:19 am

Once you enter the user name and password and click the 'Log In' button, what happens?

If you are taken to what looks like a blank page view the source and report what that says.

Check to see if any of the paths on your server have changed. Your host may have 'upgraded' something and broken your site.
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Postby Stmcgill » Sun Feb 11, 2007 8:17 am

Thanks for your reply. We have got a bit further and appear to have the dreaded 0 byte nsettings issue. Have phoned my hosts and my server space is fine- we have 5GB and are only using just over 2GB so far.

Just constantly get 0 kb for nsettings even after deleting it and uploading the new file. Using v1.24- would upgrading to the new version solve this?
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Postby Dale Ray » Sun Feb 11, 2007 8:27 am

Stmcgill wrote:would upgrading to the new version solve this?


You may wish to test the 1.31.5 version. Some are using it with no problem. It is still a beta, but my understanding is that there were coding changes made to help eliminate the zero byte bug.

I think it is your server/host that is the problem. If you have access to the raw server logs it might help figure out what is happening.

Also, you may not be reaching your limit on your hosting plan, but if the actual physical disk is nearly full you could still have this problem.
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Postby Stmcgill » Sun Feb 11, 2007 8:38 am

Thanks- I will phone my hosts. Where can I get 1.31.5? Every link I find comes up dead?
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Postby SrNupsen » Sun Feb 11, 2007 10:07 am

http://www.coranto.org/download/upcomin ... 1_31_5.zip

Note to swordfish: www.coranto.org/download should point to a browsable directory of past, present and upcoming versions - not just 1.24B. At least until we get a decent repository up.

<edited by Jack to fix link>
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Postby Stmcgill » Sun Feb 11, 2007 10:11 am

Thanks for the link- we will give it a go.
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Postby Cirative » Tue Feb 20, 2007 10:43 am

I can't log in either.

It goes to the login page, then after putting in my username and password it says they're incorrect.

I find this issue after upgrading to v1.25, and failed at attempting a "settings" login as well.
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Postby Jackanape » Tue Feb 20, 2007 2:45 pm

hmmm...I had no issue whatsoever upgrading my Coranto installs...did you follow all the instructions on the install page?

Possibly the 0 byte nsettings problem? If so, restore your backup, and that should fix the problem.
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Postby Cirative » Tue Feb 20, 2007 8:41 pm

Jackanape wrote:hmmm...I had no issue whatsoever upgrading my Coranto installs...did you follow all the instructions on the install page?

Possibly the 0 byte nsettings problem? If so, restore your backup, and that should fix the problem.


I followed the instructions...but I just can't login, not sure why.

It should be working.
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Postby SrNupsen » Tue Feb 20, 2007 9:03 pm

Try the resetpass feature:

Open up nsettings.cgi and add this:

Code: Select all
resetpass``xuser


Where user is your username. If you are user bob, then example:

Code: Select all
resetpass``xbob


This will reset your password so that whenever you log in, the password you type at the login screen will be your new one.
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Coranto is free software. I am available for custom work or troubleshooting.

http://www.sundaune.no - transkripsjon, webdesign, nettsider, tekstbyrå
http://www.vagbladet.no - satire, politikk, kultur, sport, nettavis
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Postby Cirative » Tue Feb 20, 2007 9:12 pm

SrNupsen wrote:Try the resetpass feature:

Open up nsettings.cgi and add this:

Code: Select all
resetpass``xuser


Where user is your username. If you are user bob, then example:

Code: Select all
resetpass``xbob


This will reset your password so that whenever you log in, the password you type at the login screen will be your new one.


I just tried that, and I must've done something additionally wrong, 'cause I still get a login failure error:

"The information you entered is incorrect. Please use your browser's Back button and try again."
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Postby SrNupsen » Tue Feb 20, 2007 11:09 pm

Cirative, what are the sizes of your nsbk.cgi and nsettings.cgi files?
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Coranto is free software. I am available for custom work or troubleshooting.

http://www.sundaune.no - transkripsjon, webdesign, nettsider, tekstbyrå
http://www.vagbladet.no - satire, politikk, kultur, sport, nettavis
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Postby Cirative » Wed Feb 21, 2007 12:55 am

SrNupsen wrote:Cirative, what are the sizes of your nsbk.cgi and nsettings.cgi files?


nbsk.cgi = 4380 bytes
nsettings.cgi = 2919 bytes
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